Helpful information in one place
Finding reliable aged-care information can feel overwhelming. We have organised these trusted links by topic so older people, families and supporters can quickly find the guidance they need.
Government and independent resource links open in a new browser tab.
Getting started with aged care
My Aged Care
The Australian Government’s starting point for checking eligibility, applying for an assessment, finding providers and understanding aged-care options.
Apply for an assessment
Learn how to apply online, by phone or in person for the assessment required to access government-funded aged care.
Support at Home
An overview of how Support at Home helps eligible older people receive coordinated services while continuing to live at home.
Support at Home information
Available services
Official information about clinical supports, independence services, everyday living services and short-term pathways.
Classifications and budgets
Understand the eight ongoing classifications, quarterly budgets and how funding relates to assessed needs.
Participant contributions
Government guidance explaining which service types attract contributions and how individual circumstances affect the amount.
Rights, quality and independent support
Aged Care Quality and Safety Commission
Information about aged-care quality standards, provider responsibilities, raising concerns and making a complaint.
Know your rights
My Aged Care explains the Statement of Rights and what people can expect when receiving aged-care services.
Independent advocacy
Free, confidential and independent assistance is available to help older people understand services, fees and rights or resolve concerns.
Need help finding the right information?
Our care team can explain the next steps and help you understand how your approved Support at Home services may be arranged.